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Contact Us
COMPANY INFORMATION
Company: Shenzhen Lanjian Huaisu Technology Co., Ltd.
Address: Room 202, No. 9, Lane 8, Xiashanjiao, Mumianwan Community, Buji Subdistrict, Longgang District, Shenzhen
ambriven™ is owned and operated by Shenzhen Lanjian Huaisu Technology Co., Ltd.
Email: service@ambriven.com
Phone: +8613351263380
Contact: Li Tuquan
Customer Service Hours: 24/7 (24 hours a day, 7 days a week)
Questions about an order, an ambriven™ furniture or storage product, suitability, setup, or something else? Send us a message and our customer care team will help point you in the right direction.
AMBRIVEN™ CUSTOMER CARE
Clear answers should be easy to reach.
Whether you’re choosing the right product, setting up a new furniture or storage item, checking on an order, or looking for after-sales guidance, we’re here to make the next step easier. Tell us what you need, and include as much relevant information as possible so we can understand your request quickly.
▦ Product Support
Need help with assembly, dimensions, components, care, or general product use? Include the product name and a short description of what you’re experiencing.
📦 Order Assistance
Contact us for eligible questions involving order status, shipping, delivery, returns, refunds, or an item received with an issue.
Tell us what you need help with
The more context you provide, the easier it is for our team to understand the issue and provide useful guidance.
▦ Product Questions
Ask about product features, intended use, specifications, or suitability before or after purchase.
⚙ Setup & Assembly
Tell us which ambriven™ product you’re using if you need help with assembly, parts, positioning, or setup.
📦 Shipping & Delivery
Include your order number and tracking information, when available, for questions about a shipment or delivery status.
↩ Returns & Refunds
Contact us before returning an item so we can review the request and provide the applicable instructions.
Already placed an order? Please include your order number, the email address used for the purchase, and a short explanation of your question. If you’re reporting damage, an incorrect item, or a product issue, clear photos or other relevant information may help us review the request more efficiently.
What happens after you send a message?
We review customer requests based on the information provided and the nature of the question. Some product or order situations may require additional details before we can recommend the appropriate next step.
01 · We Review
Our team looks at your message, order information, and relevant product details.
02 · We Clarify
If something important is missing, we may ask for additional information before recommending a resolution.
03 · We Guide
You’ll receive relevant setup guidance, order information, or applicable after-sales instructions based on the request.
A quick security reminder
For your protection, please do not email complete credit-card numbers, CVV/CVC security codes, online banking passwords, or other sensitive financial login credentials. Our customer care team does not need that information to assist with an ordinary ambriven™ order.
Thanks for choosing ambriven™.
A comfortable home is about connection, and we believe support should work the same way. When you need us, reach out at service@ambriven.com and we’ll help with the next step.
Phone: +8613351263380
Customer Service Hours: 24/7 (24 hours a day, 7 days a week)
Brand: ambriven™ | Customer Care: service@ambriven.com
Company: Shenzhen Lanjian Huaisu Technology Co., Ltd.
Contact: Li Tuquan | Phone: +8613351263380
Business Address: Room 202, No. 9, Lane 8, Xiashanjiao, Mumianwan Community, Buji Subdistrict, Longgang District, Shenzhen
